Frequently Asked Questions
Everything you need to know about your Zaraf experience.
What is Zaraf's return policy?
We offer a 30-day hassle-free return policy for all unworn items in their original packaging with tags attached.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our specific brand dimensions for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Zaraf is committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our sustainability initiative.